Salesforce Course in Vizag Charting a Path to Success with JNNC Technologies”


Salesforce: Revolutionizing Sales and Marketing with Cloud Technology

salesforce course in vizag JNNC Technologies

salesforce course in vizag


  1. The evolution of sales and marketing automation
  2. How Salesforce transformed businesses with its cloud-based platform

Understanding Salesforce

  1. What is Salesforce?
  2. The key features and capabilities of Salesforce
  3. A brief history of Salesforce’s development and growth

Salesforce Cloud Technologies

  1. Salesforce Sales Cloud: Empowering sales teams to drive revenue
  2. Salesforce Service Cloud: Revolutionizing customer service and support
  3. Salesforce Marketing Cloud: Delivering personalized and targeted campaigns

Salesforce Industry Specific Solutions

  1. Salesforce for Retail: Streamlining sales processes in the retail sector
  2. Salesforce for Healthcare: Enhancing patient care and management
  3. Salesforce for Financial Services: Revolutionizing the finance industry
  4. Salesforce for Nonprofits: Empowering philanthropic organizations

Tailoring Salesforce to Your Business

  1. Customizing Salesforce: Introduction to Salesforce customization options
  2. Integrating Salesforce with existing business systems and processes
  3. Leveraging Salesforce AppExchange for enhanced functionality

Salesforce Analytics and Reporting

  1. Unlocking business insights with Salesforce Analytics Cloud
  2. Advanced data analytics with Salesforce Einstein Analytics

Salesforce Security and Data Management

  1. Ensuring data security with Salesforce Shield
  2. Data management and governance best practices in Salesforce

The Future of Salesforce

  1. The emerging trends and innovations in Salesforce technology


In conclusion, Salesforce has revolutionized the way businesses approach sales and marketing by providing an innovative cloud-based platform. The various cloud technologies offered by Salesforce, along with industry-specific solutions, customization options, analytics capabilities, and enhanced security, have empowered organizations across industries. With its continuous commitment to innovation, Salesforce is set to shape the future of sales and marketing automation.


  1. What is the main purpose of Salesforce?
  2. Can Salesforce be customized to fit specific business needs?
  3. How does Salesforce ensure data security?
  4. How does Salesforce help businesses gain insights from their data?
  5. What are some of the emerging trends in Salesforce technology?

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salesforce course in vizag with JNNC Technologies Unlocks Infinite Opportunities

Salesforce Basics:

  1. Introduction to Salesforce: Overview of Salesforce as a customer relationship management (CRM) platform.
  2. Cloud Computing and Salesforce: Understanding cloud concepts and how Salesforce operates in the cloud.
  3. Salesforce Editions and Licensing: Different editions of Salesforce and their features.
  4. User Interface: Navigating the Salesforce interface, layout, and customization options.

Salesforce Administration:

  1. User Management: Creating and managing user accounts, profiles, and roles.
  2. Data Management: Importing, exporting, and maintaining data using tools like Data Loader and Data Import Wizard.
  3. Security and Access Control: Setting up security settings, sharing rules, and data visibility.
  4. Customization: Creating custom objects, fields, page layouts, and record types.
  5. Workflow and Process Automation: Creating workflows, approval processes, and process builder automation.
  6. Reports and Dashboards: Building and customizing reports and dashboards for data visualization.

Salesforce Development:

  1. Apex Programming: Introduction to Salesforce’s proprietary programming language for custom development.
  2. Visualforce: Building custom user interfaces using Visualforce markup.
  3. Lightning Components: Creating custom components for the Lightning framework.
  4. Triggers: Writing Apex triggers to respond to database events.
  5. Integration: Connecting Salesforce with external systems using APIs (SOAP, REST).
  6. Testing and Debugging: Writing unit tests and debugging Apex code.

Salesforce AppExchange:

  1. AppExchange Overview: Introduction to Salesforce’s marketplace for third-party applications.
  2. App Development: Creating and publishing apps on the AppExchange.
  3. App Installation and Management: Installing, configuring, and managing apps from the AppExchange.

salesforce course in vizag

Salesforce Lightning:

  1. Introduction to Lightning Experience: Overview of the Lightning user interface.
  2. Lightning App Builder: Building custom Lightning pages using the drag-and-drop interface.
  3. Lightning Components: Working with pre-built Lightning components and creating your own.
  4. Lightning Web Components: Introduction to the new programming model for building Lightning components.

Salesforce Marketing and Sales Automation:

  1. Email Marketing: Creating and managing email campaigns using Salesforce Marketing Cloud.
  2. Lead Management: Tracking and managing leads, opportunities, and sales processes.
  3. Marketing Automation: Using tools like Pardot for automating marketing processes.

Salesforce Certification Preparation:

  1. Overview of Salesforce Certifications: Understanding different certification tracks and their relevance.
  2. Exam Preparation: Tips and strategies for studying and preparing for Salesforce certification exams.